FAQ - The Silhouette Queen

FAQ

You MAY:

YOU MAY use TheSilhouetteQueen images to create layouts for your own personal use, as well commercial and non-commercial use for end projects in physical form – like invitations, cards, ads, embroidery patterns, and embroidered items, jewelry, teaching/education supplies, printouts, and other commercial and non-commercial projects.
YOU MAY make gifts for family and friends.
YOU MAY alter the size, color, etc. to suit your layouts.
YOU MAY submit projects for publication using these graphics.
YOU MAY use TheSilhouetteQueen images to create anything that is solely for personal use.

You MAY NOT:

YOU MAY NOT directly or indirectly use, copy or reproduce any image (in whole or in part) more than 5,000 times.
YOU MAY NOT claim any TheSilhouetteQueen images, tools, graphics, or other products as your own.
YOU MAY NOT share an image in its original format with anyone.
YOU MAY NOT redistribute or resell the file(s) in any format.
YOU MAY NOT remove any notice of copyright included in the content.
YOU MAY NOT make any of the graphics into images into other digital graphic sets or packs (this includes, but is not limited to, clipart and brush sets) and redistribute them.
YOU MAY NOT offer TheSilhouetteQueen images on any web site as downloads or send them through a news list or any other way.
YOU MAY NOT use TheSilhouetteQueen images (in part or in whole) on print/manufacture-on-demand websites (such as Zazzle, Spoonflower, etc) unless the resulting item will be solely for personal use.
YOU MAY NOT use TheSilhouetteQueen images in the production of rubber or other ink-based stamps unless the resulting item will be solely for personal use.
YOU MAY NOT use TheSilhouetteQueen images in the production of fabric using a print-on-demand service like Spoonflower for Commercial Use
YOU MAY NOT use TheSilhouetteQueen images in the production of temporary tattoos.
YOU MAY NOT use TheSilhouetteQueen images in LARGE commercial projects without permission (i.e. for items that will be produced in quantities above five thousand).

Your files will be available to download once payment is confirmed.

A link to download digital items you’ve purchased is shown on the website immediately after purchase. Alternately, an email with the download link to each product purchased is sent to you as well.

If you have questions about an item or order, please send us an email at thesilhouettequeenshop@gmail.com

First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, adding admin@thesilhouettequeen.com to your address book or safe list can help you locate these emails in the future.

If you still didn’t recieve the email file for download, please contact at thesilhouettequeenshop@gmail.com for further assistance.

If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser. Please disable any non-standard add-ons like ad blockers or toolbars that you’ve installed and try again.

I don’t accept returns, exchanges, or cancellations
But please contact me at thesilhouettequeenshop@gmail.com if you have any problems with your order.

Fo payment, you will be directed to the Paypal website where you can pay either with a Paypal account or any credit card.

For Commercial Use in digital format, please contact me at thesilhouettequeenshop (at) gmail (dot) com

**Please note you must have an archive utility to unzip our products (we recommend 7Zip or Winzip).**
**We are always happy to answer questions but cannot provide comprehensive technical support. You need to have a working knowledge of your favorite image editing software prior to purchasing our products.**
**If you purchase the wrong file type or purchase a file type that you do not know how to use, we will not refund your purchase.**